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6 Writing an email
Email, short for electronic mail, is a method of composing, sending, storing, and
receiving messages over electronic communication systems. It is the quickest way to
send a letter.
The format of email messages consists of the following sections:
1. Section 1—This portion contains fields such as sender, receiver and other
information about the email.
2. Section 2—This portion is for writing the mail. It may also have a signature
block of the sender at the end.
Section 1
Section 2
Remember, an effective email:
1. is complete
2. is concise
3. is clear
4. makes one point per email
5. contains a greeting/salutation
6. specifies the desired response
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